Got Questions?

Ask Dispatch

You call 911. We answer. But what actually happens in a 911 center? For Telecommunicator Week (April 12–18), we’re answering your questions—straight from our dispatchers. Curious, unsure, or just never thought to ask…? Now’s your chance!

Ask Dispatch

"What's your location?"

Behind the Headset

Ever wondered what happens on the other end of a 911 call? Ask us anything! We’ll select questions and answer them during Telecommunicator Week on our Facebook page.

Icon 911

What happens when you call 911?

From the moment you dial to the help you receive—see what’s happening behind the scenes.

Icon When call

Real people. Real answers.

Hear directly from the dispatchers who take the calls and coordinate emergency response every day.

Icon Simple

Nothing’s too simple

Not sure what to ask? That’s the point. If you’ve wondered it, someone else has too.

Icon All week

We’ll answer all week

Selected questions will be answered during Telecommunicator Week (12-18 April) across our channels.

Icon When call

When should you call?

Know when to call 911, what to expect, and how to give the information that helps responders get there faster.

Icon Myths

Busting the myths

Separate fact from fiction—what people think happens vs. what actually happens when you call 911.

Before You Ask…

Everything you need to know about how it works, what to expect, and how your question might be featured.

Anything you’ve ever wondered about 911 or dispatchers—serious, simple, or just something you’re curious about.
"What's your worst call?" is like asking, "Tell me about the worst day of your life." Not cool.
We’ll select a variety of questions to answer during Telecommunicator Week, but not all submissions will be featured.
Answers will be posted on our Facebook page during Telecommunicator Week.
Yes...?

What do you want to know about 911?

Submit your question and our dispatchers may answer it during Telecommunicator Week. Questions can be serious, simple, or just something you’ve always been curious about. Not all questions will be answered, but we’ll feature a wide range throughout the week.

  • We want to hear from you!

(Optional)
(Also optional)
(So many options)