Clark Regional Emergency Services Agency's (CRESA's) consolidated 911 Dispatch Center receives and dispatches all 911 calls for all incorporated and unincorporated areas of Clark County, as well as portions of Cowlitz and Skamania counties. Funding for the 911 Dispatch Operations is provided by member agencies.
CRESA is accredited through the following:
Help 911 help you by knowing your location. When you call 911 from a cell phone, your address and location may not be readily viewable to the dispatcher. You can help save precious time in an emergency by knowing your location. Print out the poster below, fill out the address, and post in a highly visible area. Examples of places this would be especially useful include home businesses, adult care homes, schools, daycares, churches, swimming pools, gyms, etc.
When you call 911 for a medical emergency, every second counts. At CRESA, we utilize the Medical Priority Dispatch System (MPDS) to ensure that the help sent to your door is the most effective for your specific situation.
This video explains the science and logic behind our dispatch protocols. By watching, you can learn how our dispatchers use this proven system to:
We are committed to excellence in public safety. Understanding how these protocols work helps us work together to save lives in our community.
Watch the video below to see the system in action: